These Terms of Service govern your access to and use of our services offered through our Mobile App, “Zevo360”, and our Website, https://zevo360.com (collectively referred to as “Services”).
By accessing, downloading, or using the Services in any manner, you expressly agree to comply with and be bound by these Terms.
Please carefully review these Terms of Service (hereinafter referred to as “Terms”) before availing our Services.
Your access to, and use of the Services is subject to these "Terms" and all applicable laws. By accessing, registering, installing, or using the Services in any capacity, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including any modifications or updates that may be made by ABC in the future, without limitation or qualification.
By proceeding to use the Services, you confirm that you do so of your own free will, with full understanding and acceptance of these Terms. If you do not agree to comply with these Terms, you must discontinue use of the Services immediately.
If there is a conflict between these Terms and the terms posted for or applicable to a specific portion of the Services, or for any specific business or products and services offered by Zevo360, the latter terms shall take precedence and control with respect to your use of that portion of the Services or the specific product or service.
The Services are available exclusively to individuals who are legally competent to enter into a binding contract under the Indian Contract Act, 1872. Users must be at least 18 (eighteen) years of age to access or use the Services.
For the avoidance of doubt, it is hereby clarified that these Terms shall govern all Services and Products offered by Zevo360, including those provided by its subsidiaries, affiliates, or partners, unless specifically stated otherwise.
Subject to these Terms, Zevo360 grants you a limited, non-exclusive, non-transferable licence to access and use Zevo360 for your personal, non-commercial purposes.
In these "Terms", unless the context otherwise requires, the following words and expressions shall bear the meanings ascribed to them below-
2The Platform may include links to external websites ("Third-Party Websites") and may host or display articles, photographs, text, graphics, pictures, designs, music, sound, videos, information, applications, software, and other materials originating from third parties ("Third-Party Content").
A. Our Rights: We exclusively own or have rights to all worldwide intellectual property rights in and to the Services and Zevo360 Platform, including all derivatives, enhancements, or improvements thereof. Any suggestions, enhancement requests, feedback, recommendations, or other inputs provided by you or any other party related to the Services shall automatically become our sole property. You hereby assign all such rights to us and agree to take any necessary actions, including executing documents, to confirm our ownership of these rights.
B. Except as expressly permitted in writing by us, you agree not to copy, rent, lease, sell, distribute, reverse engineer, or create derivative works based on the Services and Platform, in whole or in part. All rights not explicitly granted to you under these Terms are reserved by us.
C. Your Rights: You retain ownership of any data, information, or material that you create and submit or compile while using the Services (“Customer Data”). We claim no ownership rights to such Customer Data.
D. You are solely responsible for ensuring the accuracy, quality, legality, integrity, reliability, and appropriateness of the Customer Data, including having the necessary intellectual property rights to collect and use such data. You grant us and our licensors the right to use, process, and store Customer Data solely as necessary to provide the Subscription Services and Consulting Services under these Terms.
E. Use of Name and Logo: You hereby grant us permission to use your name and details in our marketing materials, including but not limited to our website, email campaigns, brochures, and other promotional content, during the term of our engagement and thereafter.
F. Intellectual Property Compliance: You agree not to infringe or misappropriate any intellectual property rights of Zevo360, its licensors, or third parties. You must immediately notify us of any known or suspected infringement of our intellectual property rights or any unauthorized access to or use of the Services or Platform.
G. Survival of Rights: These intellectual property rights and obligations shall survive the termination or expiration of these Terms.
The Services made available through Platform, are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, except as explicitly stated in writing:
Limitation of Liability: Under no circumstances shall Zevo360, its affiliates, employees, agents, or third-party content providers be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Platform, even if advised of the possibility of such damages.
General Disclaimer: Zevo360 will not be responsible for any loss or damage arising from reliance on the information, content, or services provided through the Platform.
A. Payment Responsibility: While using any available payment methods on the Platform, we will not be responsible for any loss or damage arising directly or indirectly due to:
B. Accepted Payment Methods:
C. Payments can be made in multiple currencies depending on the country of billing or service. Currency conversion rates are determined solely by Zevo360, with a commitment to maintain accuracy based on prevailing market rates. However, users acknowledge that slight variations may occur due to factors beyond Zevo360's control, such as third-party payment processor adjustments. Zevo360 reserves the right to update or modify the conversion rates as necessary without prior notice.
D. Payment Processing: After selecting your preferred payment method, you will be redirected to a secure payment gateway. Payment processing is managed by trusted third-party providers to ensure the safety and security of your transaction.
E. Payment Confirmation: Upon successful payment, you will receive a confirmation email with transaction details. Please retain this for your records.
F. You authorize the Platform and its Service Providers to collect, process, and remit payments electronically in respect of transactions via the Payment Facility. You are solely responsible for compliance with all applicable laws, including taxation laws, related to payments made to Zevo360.
G. Auto-Debit Authorization: By giving mandate to Zevo360, you authorize us to automatically debit your registered payment card for subscription fees and any applicable taxes at the beginning of each billing cycle. You can manage or cancel your subscription at any time through the app settings. Cancellation will take effect at the end of the current billing cycle. If a payment fails, we may retry the charge or suspend your access until payment is successfully processed.
H. Transaction Limits: Zevo360 reserves the right to impose limits on the number of transactions or the transaction price based on the individual Credit/Debit/Bank account or financial instruments. Transactions exceeding such limits may be refused.
I. Questionable Transactions: Zevo360 reserves the right to refuse processing transactions from users with a history of questionable charges, including breaches of these "Terms" or violations of applicable laws.
The Platform shall retain certain data transferred to it for the purpose of providing Zevo360 Services, as well as data related to your usage of the Zevo360 Services. While we conduct regular routine backups of such data, you acknowledge and agree that you remain primarily responsible for all data you transfer or generate through your use of the Zevo360 Services.
You agree that Zevo360 will not be liable for any loss or corruption of such data. By accepting this agreement, you waive any right to pursue legal action against Zevo360 in relation to the loss or corruption of any data you have transferred or that pertains to your activities using the Zevo360 Services.
You agree that you will not access or use the Platform for any purpose other than the intended use for which Zevo360 makes it available. The Platform may not be utilized for commercial endeavors unless expressly endorsed or approved by Zevo360. Prohibited activities include, but are not limited to, the following:
A. Refund Conditions: Zevo360 can approve refunds only under the following circumstances:
B. Refund Request Process: If you wish to request a refund, please follow the steps outlined below:
C. Refund Evaluation: Our support team will thoroughly review your refund request to determine eligibility in accordance with our refund policy. This process may include:
D. Refund Disbursement: If your refund request is approved, the amount will be refunded via the original payment method. The refund will be processed within a reasonable timeframe. However, processing times may vary based on your financial institution's policies. We strive to handle refund requests promptly and fairly. For any additional questions or clarifications, please feel free to contact our support team.
Zevo360 shall be solely responsible for providing all maintenance and support services related to Zevo360 Platform, as specified in these "Terms," or as required by applicable law.
These "Terms" shall be effective from the Effective Date and shall remain binding between you and Zevo360 until all obligations under these Terms are fulfilled, unless terminated earlier in accordance with these Terms.
These "Terms" will remain in full force while you use the Platform or are otherwise a user or member. You may terminate your use or participation at any time for any reason by following the account termination instructions in your settings, if available, or by contacting us using the contact information provided below.
Zevo360 offers various subscription plans with different features and pricing options. By subscribing to Zevo360, you agree to pay the applicable subscription fees and comply with the terms of the selected plan.
Zevo360 subscriptions are priced per child profile, ensuring fairness for families with multiple children.
Your subscription will automatically renew at the end of each billing cycle unless you cancel 24 hours prior to the renewal date. You are responsible for managing your subscription and canceling it if you no longer wish to continue using Zevo360.
Zevo360 offers a free trial period for new users. At the end of the trial period, your subscription will automatically renew unless you choose to cancel it prior to the renewal date.
Accounts associated with subscriptions not renewed in accordance with these "Terms" will be deactivated and permanently deleted 90 days after the renewal due date.
If a subscription is purchased mid-billing cycle, the applicable charges will be calculated on a pro-rata basis. This ensures users are billed only for the remaining period of the current cycle. The full subscription rate will apply starting from the next billing cycle.
You have the right to cancel your subscription to Zevo360 at any time, subject to the terms outlined in this agreement. To initiate the cancellation process, please follow one of the methods below:
Data Deletion: Upon cancellation of your subscription, Zevo360 reserves the right to delete all personal data, account information, and any content associated with your account, in accordance with our data retention and privacy policies. We recommend backing up any important information prior to cancellation, as it may not be retrievable once deleted; however, Users can contact Zevo360 support team for retrieval of data within 90 days from cancellation of subscription.
Cancellation Payment Terms: Cancellation of your subscription will not automatically result in any refund or waiver of fees already paid, and you will continue to have access to the service until the end of the current billing cycle, unless otherwise specified.
Separate Cancellation: Each Kid profile added is treated as a separate subscription plan, and hence shall be cancelled individually.
We may suspend access to your account with fifteen (15) days’ prior written notice if any amounts remain due and payable after the completion of the payment period specified in these "Terms".
We may also suspend access to your account immediately if (i) there is unauthorized access to your account, (ii) there is an act of Prohibited Activities, (iii) your use of the Services violates applicable laws or regulations, or (iv) your use of the Services poses a risk to the Platform or other users.
If the reason for the suspension persists for fifteen (15) days, we may terminate these "Terms" without prejudice to other remedies available under these "Terms" or applicable laws.
To protect the integrity of the Platform and Zevo360 Services, Zevo360 reserves the right, at its sole discretion, to block certain IP addresses from accessing the Platform and Zevo360 Services at any time.
Without limiting any other provision of these “Terms”, Zevo360 reserves the right, in its sole discretion and without notice or liability, to deny access to and use of the Platform and Services to any person, for any reason, or for no reason at all. This includes, but is not limited to, situations where there is a breach of any representation, warranty, or covenant contained in these “Terms”, or any applicable law or regulation.
Zevo360 may, at its sole discretion, terminate your use or participation in the Platform and Services, delete your profile, and remove any content or information you have posted, without prior warning.
In case you choose to stop using any of the Services before the expiry of the relevant term, you may do so; however, you will be immediately liable to pay all Service fees payable for the remainder of the Subscription Term or Zevo360 is not liable to refund any Service fees already paid.
At the time of signup, Users are required to provide a valid mobile number that is accurate to the best of their knowledge. The number provided should be in working condition to ensure effective communication.
Post verification, Users shall be asked to provide Name, DoB, Email, Gender and other details in the profile section.
All information submitted by the user during the signup process will be kept confidential and used solely for official purposes by the Zevo360 team. This includes communications related to the services offered and other operational matters.
Use of Email ID: The primary purpose of collecting and maintaining your email address is to ensure we can inform you of any important updates, including technical failures, service downtimes, changes in services, or modifications to our working policies. Additionally, it allows Zevo360 to maintain a direct line of communication with you for official purposes.
Geographical Location and IP Address Tracking: For service optimization and to monitor any potential fraudulent activity, Zevo360 retains records of IP addresses associated with user accounts. This helps us track the geographical location of users to enhance service delivery and maintain security.
Updating Personal Information: If there are any changes to your personal information, you may modify your details by logging into your account using your existing email ID and password. Once logged in, navigate to the profile page, where you can update any information as needed.
Opting Out of Communications: Zevo360 aims to provide services that simplify the lives of our users, and subscribing to Zevo360 is entirely voluntary. If at any time you wish to opt out of marketing communications, you can do so by clicking the following unsubscribe link.
Zevo360 reserves the right to accept, reject, or remove reviews at its sole discretion and has no obligation to screen or delete reviews, even if deemed objectionable or inaccurate.
Reviewers must adhere to the following guidelines:
Reviews are not endorsed by Zevo360 and do not reflect the views of Zevo360. Zevo360 is not liable for any claims or losses resulting from reviews. By posting a review, the reviewer grants Zevo360 a perpetual, royalty-free, worldwide license to use the content.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Platform or the Zevo360 Services ("Submissions") provided by you to Zevo360 are non-confidential and Zevo360 (as well as any designee of Zevo360) shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
Any provisions which by their nature survive termination (including but not limited to terms pertaining to intellectual property rights, data privacy, confidentiality, indemnity and dispute resolution of this "Terms" that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of this "Terms", shall be deemed to survive for as long as necessary to fulfill such purposes.
These "Terms" shall be governed by the laws of India alongside other applicable local, state, national, or international laws.
The courts at Indore, India, shall have exclusive jurisdiction over any disputes arising from or in connection with these "Terms" and you irrevocably submit to the exclusive jurisdiction of these courts.
We prioritize the protection of your privacy and consider your personal information one of our most valuable assets. Our Privacy Policy governs how we collect, use, and disclose your personal information and is an integral part of these "Terms." Kindly read it carefully, as it outlines what information we collect, how and why we collect it, with whom we share it, and your rights to opt-out.
By using our Services, you consent to the terms of our Privacy Policy- https://zevo360.com/privacy-policy.
The Services may contain confidential information belonging to Zevo360, including, but not limited to, trade secrets, business information, parent guides, daily activities, audio-visuals, worksheets designated as confidential.
As a user, you agree to use commercially reasonable efforts to keep all data and information provided by Zevo360 ("Confidential Information") confidential, whether written, oral, or visual. You may not disclose Confidential Information to others, except as required by law. If compelled by law to disclose such information, you will notify Zevo360 immediately, to the extent permissible by law.
Zevo360 reserves the right to disclose any information, including Customer Data and Confidential Information, when required by law, regulation, legal process, or governmental request, with notice provided if permissible.
The failure of Zevo360 to enforce any provision of these "Terms" shall not affect its right to enforce full performance of such provision in the future. A waiver by Zevo360 of any breach shall not be considered a waiver of any future breach or other provisions. Any waiver will only be effective if in writing and signed by an authorized representative of Zevo360.
These "Terms," along with the Privacy Policy, Cancellation, Cookie & Refund Policy, and all related agreements and policies incorporated by reference, constitute the complete and exclusive agreement between you and Zevo360 concerning the subject matter herein.
The rights of Zevo360 are independent, cumulative, and not prejudiced by the exercise or non-exercise of any other rights, whether under these "Terms" or otherwise. The exercise of any right under these "Terms" shall be in addition to other rights available to Zevo360 under law, equity, or any other provision of these "Terms."
These “Terms” and the agreement it represents are personal to you and cannot be assigned or transferred by you. We may assign, transfer, or delegate any of our rights and obligations under this agreement without your consent.
These "Terms" do not create an agency, partnership, joint venture, or employment relationship between the parties, and neither party has the authority to bind the other in any respect.
Any notices, requests, or other communications required or permitted under these "Terms" from the User to Zevo360 must be in writing, in English, and delivered by one of these methods: by hand with acknowledgment of receipt or by email with confirmation of receipt. Notices will be deemed duly given when received by Zevo360.
Electronic notices should be sent to Zevo360 at
. Zevo360 will send notices to Users via email to the address provided by the User.Zevo360 shall not be held liable for any failure to fulfill its obligations under these "Terms" due to force majeure or reasons beyond its reasonable control. Such circumstances include, but are not limited to, acts of God, acts of government or authorities, malicious third-party attacks on the Platform, electrical fluctuations or failures, electromagnetic interference, environmental factors, public utility failures, labour disputes, hostilities between nations, war, riots, civil unrest, insurrection, blockades, import/export regulations, national emergencies, explosions, storms, earthquakes, floods, fires, terrorism, accidents, sabotage, strikes, supply shortages, destruction of service facilities, infectious diseases, epidemics, utility or telecommunication outages, internet disruptions, or any other unforeseen events or changes in circumstances beyond Zevo360’s control.
Zevo360 reserves the right, at its sole discretion, to amend, modify, revise, update, suspend, remove, or otherwise change these "Terms" at any time, without prior notice. If any such changes constitute a material alteration (as determined by Zevo360 in its sole discretion), Zevo360 will notify you by posting an announcement on the Platform.
Any amendments or modifications to these "Terms" will take effect immediately upon being posted on the Platform. By continuing to access the Platform or use the Services after such changes are posted, you agree to be bound by the amended or modified "Terms."
We encourage you to review these "Terms" regularly to stay informed of any updates. If you do not agree with any changes made to these "Terms," you must cease accessing the Platform and using the Services immediately.
You agree to defend, indemnify, and hold harmless Zevo360, its subsidiaries, affiliates, and their respective officers, agents, partners, and employees from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, arising from:
Notwithstanding the above, Zevo360 reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Zevo360. You agree to cooperate, at your expense, with Zevo360's defense of such claims.
Zevo360 will make reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification upon becoming aware of it.
If any dispute, controversy or claim arises under these "Terms" or in relation to the Platform or Service, including any question regarding the existence, validity or termination of these "Terms" (hereinafter “Dispute”), the concerned parties shall use all reasonable endeavours to resolve such Dispute amicably.
If the parties are unable to resolve the Dispute amicably within 30 (thirty) days of the notice of such Dispute, Zevo360 may elect to resolve such Dispute by binding arbitration in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996. The parties will refer the dispute to a sole arbitrator to be appointed by Zevo360. The seat of the arbitration shall be Indore and the language of arbitration shall be English.
Nothing contained in this clause will preclude a party from applying for and obtaining any injunctive, prohibitory or other similar urgent or interim relief.
Any arbitration shall be confidential, and neither you nor Zevo360 may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcing the arbitration award.
All administrative fees and expenses of arbitration shall be initially borne by the Party initiating Arbitration proceedings; however, the same shall be later recovered from the Party as decided in the Arbitration Judgment.
This paragraph shall survive termination of these "Terms."
These "Terms" may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
In order to resolve a complaint regarding the Zevo360 Services or to receive further information regarding use of the Zevo360 Services, please contact Zevo360 as set forth below:
Zevo360 Technologies Private Limited
13/1 Sitabagh Colony Dhenu Market Indore, MP, India 452003
contact@zevo360.com